PRIVACY POLICY
In short
Our company, having as its primary purpose the protection of its consumer public, as well as its stakeholders and visitors, adapts to the directives and the regulation of the European Union for General Data Protection (GDPR). This ensures that your personal data and data are registered with your consent, safely, in our electronic environment.
Your personal data is collected by us only with your consent for the following reasons:
- a) to complete a purchase, to clarify any error, to achieve a change or return;
- b) to be informed about offers, discounts, new receipts, lotteries-competitions, our news, general changes,
- c) for communication in case there is a problem with your account.
Which data do we collect?
For every purchase, you make at tomas.shoes, we definitely need the following information to complete the order: Name, telephone number, address, city, postal code. In addition, to buy through credit cards, we need your card details. Also, in order to facilitate the shipment, additional data may be requested, such as 2nd phone, business premises, email. To subscribe to our newsletters, a name and email are also required.
Security
Your electronic transaction data is transferred with TLS protocol at 256bit. We protect our databases with advanced Firewall and online authentication technologies. For your secure identification, when you connect to our online services but also when you make transactions, use your passwords, which only you know.
User rights
Our company respects the right of its users according to regulation 679/2016 GDPR and allows them to know what data they use, allows them to enter, correct, restrict or even delete their personal information, knowing of course that something this may affect the operation of certain privileges (eg newsletters). For any request regarding the above, all you have to do is send a message to [email protected] and you will be served as soon as possible.
Partners of tomas.shoes
The companies we work with to coordinate and complete our work follow the new EU regulations (GDPR) are as follows:
Magento - The platform on which our page is built - magento.com
Stonewave - The company that has built, maintained, and is responsible for hosting your website and data on a server within the European Union – stonewave.net
Papaki - The provider to whom we have registered our domain name and from whom we have the SSL certificate so that your browsing on our website is encrypted -papaki.com
Dreamhost - The server to which we receive all your correspondence and from which we send all our communication except the Newsletter – dreamhost.com
Mailchimp - The platform from which we send our newsletters - mailchimp.com
Eurobank - If you have chosen card payment, our page will take you to the secure environment of Eurobank, where you will enter your card details. Tomas.shoes have no access to your sensitive card details for any reason. We only have access to the last 3 digits of the card, your name, and the date and time of the transaction only if you are asked to confirm the payment or if you want a refund on your card. Otherwise, when you pay by card, the only thing we see is if the payment has passed as well as the exact date and time of the transaction. Eurobank
Elta-Courier - We have chosen all our shipments in Greece to be sent through Elta-Courier unless the customer wishes for any reason to use another company. The information we give to Elta-Courier in order to deliver the parcel to you is Name, Address, Contact Telephone and any other comments of yours for a successful delivery.
Our company has the right to change its policy and terms of use at any time.
For any issue or question that arises we are at your disposal by phone at 2382029124 from Monday to Saturday 9-5, or by sending an email to [email protected]